eebet accounts are open to adults aged 18 or over who are in Bangladesh and allowed to gamble under the applicable local law. Our terms cover sign-in, BDT deposits and withdrawals, bonuses, responsible play and your data, and this page is plain guidance rather than legal advice.
RULES AND CONDITIONS
Who Can Hold an eebet Account
eebet keeps its account rules short on purpose. To hold an account you must be 18 or over, you must be in Bangladesh when you sign in and play, and you must be allowed to gamble under the applicable local law where you are. We do not open accounts for anyone outside those conditions, and we close an account if we later find the conditions are not met.
Our terms are grouped by what you actually do. Account opening and sign-in sit together. Deposits and withdrawals in BDT sit in their own section, with the bonus and cashback conditions next to them because those rules decide what you can take out. Responsible play tools, data handling and complaint routes each get a section too, so you can jump straight to the part you need on a phone.
Day to day, identity is checked before a first payout, one account per person is allowed, and bonus funds are removed where the wagering requirement has not been met. Those steps keep the account holder and the brand on the same footing. Nothing on this page is legal advice and we do not act as a regulator.
Gambling rules in Bangladesh can change, so treat official government notices as the current position, not a casino page. Write to [email protected] with any question about our terms.
The current rule
You must be 18 or over, in Bangladesh when you play, and permitted to gamble under the applicable local law that applies to you.
How eebet follows it
We check age and identity before a first payout, allow one account per person, and close accounts that sit outside these conditions.
What you should check
Read the full terms and confirm the current position in official government notices, since local rules can change between one visit and the next.
How to ask us
Email [email protected] or use the /contact/ form with your account number and the clause you want explained in plain words.
ASK OUR TEAM
Where to Send a Legal Question
Our Bangladesh support desk handles legal and account questions right alongside the usual deposit help, from 9am to 11pm local time. You do not need a script. Tell us which section you are asking about, send your account number, and we will point to the exact clause and explain what it means in ordinary words.
Email is the safest route for anything you want kept in writing, and the contact form keeps the same thread open if you need to add a document later. Both reach the same team.
Email support
Write to [email protected] from your registered address. Include your account number and the clause you are asking about, and we reply in writing so you keep a record.
Contact form
The /contact/ form lets you pick Legal as the topic and attach screenshots. It reaches the same desk as email, and the thread stays open if we need more from you.
Account reviews
If a document is unclear, we say exactly which one and why.
DATA AND RECORDS
How We Store and Protect Your Details
We treat your details the way we would want ours handled. Identity documents, address details and deposit records are held against your account and seen only by the team that needs them for checks, disputes or accounting.
A session cookie keeps you signed in while you move between the lobby and the cashier; clear your cookies or switch to a new handset and we text a fresh code to your registered number. Closed accounts stay on file for the period accounting and dispute rules require, then the rest is removed.
What we keep
Your name, date of birth, address, identity documents and the record of each bKash, Nagad or Rocket deposit sit against your account and are used for checks, disputes and accounting.
Cookies and sessions
A session cookie keeps you signed in while you move between lobby and cashier. Clear your cookies or change handsets and we text a fresh code to your registered number.
Retention after closure
Once an account closes we hold the records that accounting and dispute rules require, then delete the remainder. We do not sell account data to outside list brokers.
Change requests
Want a correction or a copy of your data? Email [email protected] from the registered address, and we confirm in writing what we changed and when.
LEGAL QUESTIONS
Legal Questions Bangladesh Players Ask
Most of the legal questions we get are about age, location and documents, so we have answered the six that come up most often on live chat and email. Each answer points to the part of our terms that covers it. If yours is not here, send it to [email protected], and we will add it to this list the next time it appears.
Who is allowed to open an eebet account?
Anyone aged 18 or over who is in Bangladesh and can lawfully gamble under the applicable local law. We check age and identity before the first payout, not only at sign-up.
Which local law applies to me?
The law of the place you are in when you play, together with our terms. We cannot advise on your own legal position, so confirm current rules through official government notices.
What do your terms sections cover?
Account opening and sign-in, BDT deposits and withdrawals, bonus and cashback conditions, responsible play tools, data handling and how to complain. Each section is short enough to read on a phone.
Is this page legal advice?
No. It explains how we apply our own rules and what we ask of account holders. For advice on your own situation, speak to a qualified lawyer in Bangladesh.
How do I close my account or ask for my data?
Email [email protected] from your registered address with the request. We confirm in writing, close the account, and explain which records we must keep and for how long.
Can I hold more than one account?
No. One account per person, and duplicate accounts are closed with any bonus funds removed. If you have forgotten your login, ask support to help you recover it instead.