eebet runs one privacy policy for the whole site: we hold account, cashier and short technical logs, set no advertising cookies, and answer access or deletion requests sent to [email protected], with identity checks taking up to 48 business hours.
POLICY IN PLAIN WORDS
What Our Privacy Policy Covers
Here is what we keep when you use eebet. Our servers write a short technical log on every visit: the page you opened, the time, your browser type and a shortened IP address. We use that log to keep the site running and to spot scripted abuse. It is not used to build a profile of you.
If you message [email protected], we store the message and your reply address until the question is closed. We never ask for your bKash, Nagad or Rocket PIN, and our staff will never request a wallet one-time code. Treat any message like that as fraud and tell us at once.
You must be 18 or older to hold an account with us, and you confirm that your use of the site is allowed under the applicable local law where you live. If it is not, please do not open an account. We collect only the account, cashier and support records needed to run that account and meet our own record-keeping duties.
This static site sets no advertising cookies and runs no advertising trackers. A map panel loads only when you open it, and your choice is remembered on your own device. Links that take you to other sites leave our control, so read their policy before you share anything there. You can ask us to show, correct or delete the information we hold about you.
Send the request from your registered email to [email protected]. We keep records we are required to keep, and we post any change to this policy on this same page.
What we hold
Server logs from each visit — time, page, browser type and a shortened IP address — plus your account details, cashier records and anything you send us. This static site collects nothing beyond that.
Why we hold it
Logs keep pages loading and block scripted abuse. Account and cashier records let us run your wallet and meet record-keeping duties. Support notes save you repeating the same explanation twice.
Your choice
You decide what you send us, and optional form fields can stay empty. Ask for a copy, a correction or a deletion whenever you want, and you can close the account from the same mailbox.
How to ask
One email or a note through /contact/ is enough. Include your account address and what you want changed; we reply from the same inbox once we have confirmed it is you.
REACH THE TEAM
Ways to Reach Our Privacy Team
A policy question does not need a ticket number. Write to [email protected] from the email on your account and say plainly what you want: a copy, a correction, a deletion, or an explanation of a line you did not follow. We answer in English, and the reply is the same whether you sign in from Dhaka or from a smaller town.
If email is awkward, the form on /contact/ reaches the same team.
Email the policy team
Send your request to [email protected] from your registered address. A request from a different mailbox gets a verification step first, which adds time before we change anything on the account.
Use the contact form
The /contact/ form lands in the same inbox. Pick the privacy topic so it routes to someone who handles data requests rather than to the general betting help queue.
Keep the confirmation
We confirm receipt, then reply once the check is finished. If you asked for deletion, keep that email — it ties your request to a date if you need to follow up later.
DATA UNDER CONTROL
How eebet Guards Account Data
Data handling on eebet is deliberately plain. There is no ad network in the page code, no third-party pixel, and no cross-site profile built from your visits. Account security rests on your password and the one-time code sent at sign-in, so keep that code to yourself. Records stay while the account is open and for the period our record-keeping duties require afterwards. When that period ends, they are removed.
If you want to know which rule applies to your records, ask and we will set it out in writing.
Cookies we set
Only functional ones: your sign-in session and your map consent choice. No advertising cookie, retargeting tag or third-party analytics script runs here, so clearing your browser changes nothing on our side.
Sign-in security
Passwords are stored hashed and each sign-in needs a fresh one-time code. We never ask for your wallet PIN or that code by email or call, so forward any such message to support.
Retention periods
Open accounts keep their records live. After closure we hold what our duties require, then delete. Identity documents sent for verification are removed once the check is completed and noted.
Policy changes
When this page changes we update it and move the date at the top. Material changes get an email to your registered address before they take effect, so you can question them first.
READER QUESTIONS
Privacy Questions We Answer Often
These are the questions that reach our inbox most often, answered the way we would answer them by email. If yours is not here, send it to [email protected] and a person will reply with the specific detail rather than a link to this page.
Does eebet sell my data to advertisers?
No. We do not sell or rent account data, and there is no ad network in our page code. The only people who see your records are the staff handling accounts, cashier checks and support.
Does this site use advertising cookies?
It does not. Page code carries functional cookies only — the sign-in session and your map consent choice. Nothing follows you to other sites and no retargeting tag is loaded.
How do I ask for a copy of my information?
Email [email protected] from your registered address and ask for a copy. We confirm it is you, then send the account, cashier and support records we hold for you.
Can I have my account and data deleted?
You can close your account by writing to us at any time. We delete what we are not required to keep, and we confirm in writing which records stay and for how long.
What if someone asks for my wallet PIN?
Tell nobody. Our staff never ask for a bKash, Nagad or Rocket PIN or a one-time code by email, call or message. Forward the request to [email protected] and we will act on it.
Which law applies to this policy?
The policy is written for players in Bangladesh and sits alongside the applicable local law where you live. If a data question is unclear, write to us and we will explain how we handle it.